LICENSING: What is the difference between a User and a Seat? What about Lite Users, Pro Users and Team Members?

Any person in your organization is a team member. Lite and Pro Users are licenses that can be assigned to team members to give them access to paid .STUDIO Features.

Design firms come in different sizes, so we structured .STUDIO's licensing to make it simpler for you to get the most out of your .STUDIO subscription without breaking the bank. 

Seats vs. Users

In .STUDIO a seat represents a set of paid functions that are bundled together in a license and is available to assign to a user. 

As children (and potentially Adults) we have all probably played musical chairs where - while the music plays, a number of players (users) circle around a number of chairs (seats) one less than the number of players (e.g. 5 players and 4 chairs). As soon as the music stops the players sit on a nearby chair and the one left standing is eliminated. 

A seat, in the game of musical chairs, is a placeholder that allows a user special functionality (being safe from elimination in this case). Similarly in .STUDIO a seat groups together a set of paid functions that can be used by an assigned user. 

Seats can be assigned to Users as you deem fit - you can even swap seats as often as you like. The only restriction is in the total number of active seats at any given time, which is limited by your organization's subscription. 

Types of Users

Your .STUDIO instance supports 2 types of users

  • Team Members
  • Administrative Users

Team Members

Every person in your company is a part of your team and in .STUDIO you can add your team members to your instance so that they will have access to your .STUDIO features

Team Members: These are all your co-workers in your organization. All users in .STUDIO are team members.

Team members all have basic access to .STUDIO which includes access to timesheets and the company address book. They can also have view access to the paid features such as the Opportunities and Projects, however these need to be configured by an administrative user.

Administrative users

Certain users have added responsibilities assigned to them so that they can administer your .STUDIO instance. These administrative users can create and modify accounts and assign permissions as well as seats to regular team members. 

Users that have special assigned administrative privileges are administrative users or administrators

Administrative users can be any member in the organization regardless of what type of seat is assigned to them, i.e. you don't need to pay for a license for a user to become an administrator

Types of Seats

Your .STUDIO instance supports 4 types of seats

  • Unlicensed
  • Lite Licenses
  • Pro licenses
  • Enterprise Licenses

Your entire .STUDIO account will follow a single seat type. You cannot mix and match these types at the moment as this is a security limitation of the system

Unlicensed

This is the most basic type of seat. Users with unlicensed seats have access to

  • Activity entries and Time management
  • My Tasks
  • Address book
  • Knowledge base
  • Chat Support
  • View access to all records

NOTE: Administrative users will need to configure access for unlicensed users to view projects and opportunities

 

Lite licenses

Organizations with Lite licenses have 2 GB shared storage across all accounts as well as access to all the features listed above for UNLICENSED seats as well as access to

  • CRM: Add and Edit Projects and Opportunities 
  • Specifications
  • Invoicing

Organizations with a Lite license can have 10 unlicensed seats + 3 lite seats = 13 seats in total. Additional lite seats or storage can be purchased as needed (see pricing details

 

Pro Licenses

Organizations with Pro licenses have 20 GB shared storage across all accounts as well as access to all the features listed for LITE and UNLICENSED seats and access to

  • Project management 
  • Resource Planning

Organizations with a Pro license can have 50 unlicensed seats + 3 lite seats = 53 seats in total. Additional pro seats or storage can be purchased as needed (see pricing details

 

Enterprise licenses

Organizations with Enterprise licenses have 1 TB shared storage across all accounts as well as access to all the features listed for PRO, LITE and UNLICENSED seats and access to

  • Custom security controls
  • Call support

Organizations with a lite license can unlimited users and unlimited licenses. Please contact your .STUDIO account manager for enterprise pricing information.